Shipping and Payments

What forms of payment does Atlas e-Store accept?

The Atlas e-Store accepts all major debit and credit cards i.e. Visa, MasterCard, American Express. All prices listed are in Singapore Dollars (SGD) and are inclusive of the prevailing Goods & Services Tax (GST). All orders will be calculated and billed in SGD.

Which countries does Atlas e-Store serve?

Atlas e-Store only offers shipping within Singapore.

What are the delivery rates?

Atlas e-Store offers three shipping options to customers. Available shipping methods apply to all products in stock and does NOT apply to products on pre-order.

  • Free Standard Delivery
  • Special Delivery
  • Self-Collection

What is the difference between the shipping options?

Free Standard Delivery

Shipping is free. Orders will be processed and dispatched within 3 - 5 working days. Deliveries will be made from Mondays to Fridays, between 9am to 6pm.

Special Delivery

  • Special Deliveries will require a minimum of 1 working day to process. For example, if you want to receive an order on Tuesday, you will need to place the order by 3pm on Monday. If the order is placed after 3pm on Monday, the delivery will be made on Wednesday instead.
  • For weekend deliveries, kindly place an order by Thursday.
  • Delivery slots are available from Monday to Sunday.
  • Delivery hours are from 9am to 9pm, daily.
  • You are able to select a delivery date up to 3 months in advance.
  • A phone call will be made to arrange, prior to the actual delivery.
  • A shipping charge of S$15 is applicable.

Self-Collection

Orders will be ready for self-collection within 3 working days (Monday to Friday) . As soon as your order is ready for collection, our representatives will contact you and you may proceed to collect your order at the Atlas Flagship Store @ Millenia Walk at the following address:

9 Raffles Boulevard

#01-35 Millenia Walk

Singapore 039596


The Atlas Flagship Store @ Millenia Walk is just a minute walk from Promenade MRT Station. However, kindly make your way down for self-collection only after you have received a phone call from us.

Can I make arrangements for a specific delivery time slot?

Specific delivery time slots are only available when you choose Special Delivery upon checkout.

Will there be delivery on weekends and public holidays?

Delivery on weekends is only available when you choose Special Delivery upon checkout. There are no deliveries on public holidays.

Accuracy Of Mailing Address

All orders will be shipped according to the mailing address filled by customers upon checkout. Please ensure that your particulars are correct by double-checking your invoice.

Contact Us

Need further assistance? Please use the form below and we will get back to you within one working day (Monday to Friday).

Contact us form

 

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